隱私政策

Table of Contents

Privacy Policy Overview

This page explains what data we collect, how we use it, how long we keep it, and how you can contact us regarding your information.

When you use our assistance platform, certain information is required to provide the service you requested, including traveler identity data, travel itinerary details, and communication details for confirmations. We process this information to prepare, validate, and deliver your travel-related documents. We apply appropriate administrative and technical controls to limit unauthorized access and to protect your information during processing and storage.

Our privacy approach is based on data minimization and purpose limitation. This means we only request fields that are relevant to your submission workflow, customer support, payment handling, and fraud prevention checks. We do not sell your personal information. Access to sensitive records is restricted to authorized personnel with operational need, and all handling activities are designed to support secure and reliable service delivery.

我們是誰

我們的網站地址為：https://tdac.asia。致力於幫助旅客了解並順利完成TDAC提交流程。

評論

訪客在本站留言時，我們會收集評論表單中的資料，以及訪客的IP地址和瀏覽器資訊，以輔助垃圾訊息偵測。

聯絡表單

填寫聯絡表單時，我們會收集您的姓名、電子郵件和其他提供的資訊，僅用於回覆您的詢問，不會分享給第三方。

媒體

上傳圖片時請避免包含位置資訊(EXIF GPS)。網站訪客可以下載並擷取網站上圖片的位置信息。

Cookies

• 在本站留言時，您可選擇保存姓名、電子郵件和網站在Cookies中，方便下次留言。Cookies有效期一年。
• 訪問登入頁時，我們會設定臨時Cookie檢測瀏覽器是否支援Cookies。該Cookie不包含個人資料，關閉瀏覽器即失效。
• 登入時，我們設定多個Cookie保存登入資訊及顯示選項。登入Cookie有效期兩天，顯示選項Cookie有效期一年。如選“記住我”，登入保持兩週。登出時刪除登入Cookie。
• 編輯或發佈文章時，瀏覽器保存額外Cookie，紀錄剛編輯文章ID，無個人資料，過期時間一天。

How We Use and Protect Data

We use collected information to deliver core functions such as form completion support, application processing workflows, payment verification, and customer communications. Data may also be used for service quality monitoring, incident response, and legal compliance obligations. These processing activities are performed only as necessary for the operation of the service and to maintain platform security.

Security measures include access controls, account permissions, transport security for data transmission, and routine operational safeguards. While no online system can guarantee absolute security, we continuously improve controls to reduce risk and to handle personal data responsibly. Users are encouraged to provide accurate information and to avoid sharing sensitive credentials through unsecured channels.

嵌入內容

本站文章可能包含嵌入內容（如影片、圖片）。這些嵌入內容來自其他網站，行為與直接訪問該網站相同，可能收集您的資料、使用Cookies和追蹤您的互動。

資料共享

除處理TDAC申請所必需外，我們不會與第三方共享您的個人資料。

資料保留

您發表的評論及其元資料將無限期保留，以便自動識別並批准後續評論，而無需人工審核。

您的權利

如您在本站有帳戶或曾留言，可請求導出我們持有的您的個人資料，也可請求刪除這些資料（法律或安全義務除外）。

資料去向

訪客評論可能透過自動垃圾訊息偵測服務。此外，您透過聯絡表單提交的個人資料安全儲存在伺服器，未經您同意不與第三方共享。

隱私承諾

我們致力於保護您的隱私，妥善處理您的個人資料。不會出售、出租或租賃您的資訊。僅用於收集目的，並採取安全措施防止未經授權的存取、揭露、修改或銷毀。

Contact and Requests

聯絡我們

如有隱私政策或個人資料處理疑問，請透過 care@tdac.asia 聯絡我們。

If you have questions about your data, correction requests, or deletion requests, contact our support team with sufficient details to identify your record securely. We may ask for verification information before processing requests to protect user privacy and prevent unauthorized changes. Response timelines may vary based on request complexity and applicable legal requirements.

Additional Privacy Guidance

Users can help protect their own information by using secure devices, avoiding public Wi-Fi for sensitive submissions, and ensuring email accounts are protected with strong passwords and multi-factor authentication where available. If you believe your account or personal information has been compromised, notify support immediately so we can investigate and provide guidance on protective next steps.

For accuracy and service quality, please submit complete and correct traveler details. Inaccurate data can cause delays, failed processing attempts, or communication issues when sending updates. Our team may contact you to verify unclear details before proceeding. This verification step helps reduce avoidable errors and supports safer handling of travel records across the service lifecycle.

Policy updates may occur to reflect operational, legal, or technical changes. When updates are significant, we aim to publish the revised effective date and maintain clear policy language so users can understand what changed. Continued use of the website after updates indicates acceptance of the revised policy terms, subject to applicable legal rights and obligations.

If you require documentation related to submitted requests, include relevant details such as traveler name, submission date, and reference identifiers in your message. Providing complete context helps us locate records more efficiently and return accurate responses. We handle support communications with care and only disclose information after appropriate identity and authorization checks.