隐私政策

Table of Contents

Privacy Policy Overview

This page explains what data we collect, how we use it, how long we keep it, and how you can contact us regarding your information.

When you use our assistance platform, certain information is required to provide the service you requested, including traveler identity data, travel itinerary details, and communication details for confirmations. We process this information to prepare, validate, and deliver your travel-related documents. We apply appropriate administrative and technical controls to limit unauthorized access and to protect your information during processing and storage.

Our privacy approach is based on data minimization and purpose limitation. This means we only request fields that are relevant to your submission workflow, customer support, payment handling, and fraud prevention checks. We do not sell your personal information. Access to sensitive records is restricted to authorized personnel with operational need, and all handling activities are designed to support secure and reliable service delivery.

我们是谁

我们的网站地址为：https://tdac.asia。致力于帮助旅客了解并顺利完成TDAC提交流程。

评论

访客在本站留言时，我们会收集评论表单中的数据，以及访客的IP地址和浏览器信息，以辅助垃圾信息检测。

联系表单

填写联系表单时，我们会收集您的姓名、电子邮件和其他提供的信息，仅用于回复您的咨询，不会分享给第三方。

媒体

上传图片时请避免包含位置信息(EXIF GPS)。网站访客可以下载并提取网站上图片的位置信息。

Cookies

• 在本站留言时，您可选择保存姓名、邮箱和网站在Cookies中，方便下次留言。Cookies有效期一年。
• 访问登录页时，我们会设置临时Cookie检测浏览器是否支持Cookies。该Cookie不包含个人数据，关闭浏览器即失效。
• 登录时，我们设置多个Cookie保存登录信息及显示选项。登录Cookie有效期两天，显示选项Cookie有效期一年。如选“记住我”，登录保持两周。登出时删除登录Cookie。
• 编辑或发布文章时，浏览器保存额外Cookie，记录刚编辑文章ID，无个人数据，过期时间一天。

How We Use and Protect Data

We use collected information to deliver core functions such as form completion support, application processing workflows, payment verification, and customer communications. Data may also be used for service quality monitoring, incident response, and legal compliance obligations. These processing activities are performed only as necessary for the operation of the service and to maintain platform security.

Security measures include access controls, account permissions, transport security for data transmission, and routine operational safeguards. While no online system can guarantee absolute security, we continuously improve controls to reduce risk and to handle personal data responsibly. Users are encouraged to provide accurate information and to avoid sharing sensitive credentials through unsecured channels.

嵌入内容

本站文章可能包含嵌入内容（如视频、图片）。这些嵌入内容来自其他网站，行为与直接访问该网站相同，可能收集您的数据、使用Cookies和追踪您的交互。

数据共享

除处理TDAC申请所必需外，我们不会与第三方共享您的个人数据。

数据保留

您发表的评论及其元数据将无限期保留，以便自动识别并批准后续评论，而无需人工审核。

您的权利

如您在本站有账户或曾留言，可请求导出我们持有的您的个人数据，也可请求删除这些数据（法律或安全义务除外）。

数据去向

访客评论可能通过自动垃圾信息检测服务。此外，您通过联系表单提交的个人数据安全存储在服务器，未经您同意不与第三方共享。

隐私承诺

我们致力于保护您的隐私，妥善处理您的个人数据。不会出售、出租或出租您的信息。仅用于收集目的，并采取安全措施防止未经授权访问、披露、修改或销毁。

Contact and Requests

联系我们

如有隐私政策或个人数据处理疑问，请通过 care@tdac.asia 联系我们。

If you have questions about your data, correction requests, or deletion requests, contact our support team with sufficient details to identify your record securely. We may ask for verification information before processing requests to protect user privacy and prevent unauthorized changes. Response timelines may vary based on request complexity and applicable legal requirements.

Additional Privacy Guidance

Users can help protect their own information by using secure devices, avoiding public Wi-Fi for sensitive submissions, and ensuring email accounts are protected with strong passwords and multi-factor authentication where available. If you believe your account or personal information has been compromised, notify support immediately so we can investigate and provide guidance on protective next steps.

For accuracy and service quality, please submit complete and correct traveler details. Inaccurate data can cause delays, failed processing attempts, or communication issues when sending updates. Our team may contact you to verify unclear details before proceeding. This verification step helps reduce avoidable errors and supports safer handling of travel records across the service lifecycle.

Policy updates may occur to reflect operational, legal, or technical changes. When updates are significant, we aim to publish the revised effective date and maintain clear policy language so users can understand what changed. Continued use of the website after updates indicates acceptance of the revised policy terms, subject to applicable legal rights and obligations.

If you require documentation related to submitted requests, include relevant details such as traveler name, submission date, and reference identifiers in your message. Providing complete context helps us locate records more efficiently and return accurate responses. We handle support communications with care and only disclose information after appropriate identity and authorization checks.